Walgreens

I like the fact that I had a pharmacist to call me and she asked me did I have questions concerning any of the medicines I was taking. This has never happened before. Thank you so much for the personal attention that you’ve given me concerning my various types of medicines. Thank you for listening to and assisting me when I had to transfer a prescription from one out-of-state mail order pharmacy to your pharmacy. appreciate that. you all are doing a great job .

I kept getting a text message stating I had till the 25th to pick up my meds. I get here and sat at the window for 6 minutes with no one to help me but when she did she was not nice. Her attitude and demeanor was wrong from the jump. She tried to tell me I did not have no refills. After I told her I got a message stating I did then she said that it had been put back. I tried to ask of they wanted me to pull around so another customer could go and she hung up the phone. Then I called trying to talk to a manager and the manager that picked up was not nice either. I see why the average is 2.7. That is low. My managers or owner would not let us talk to people like I was today. No worries Der most of walgreens is shutting down. Not very nice and professional workers and nasty attitudes that's why. No business will last with workers handling people like this. You don't like your damn job quit and go find something else. I work with people and we are not like that where I work. Everyone has thi gs going on leave your problems put side your job don't bring them in to take out on the customers. And please fix your text message thing that has to do with meds being ready or not don't take it put on the customer if they are told one thing and another thing happening.

Was just here, (inside Walgreens), because FedEx customer service online and the phone number instructed me to come to this location, for the qr scan drop off return. It should be updated to note that they informed me that they don't help you with anything, they only accept ready to ship packages, & they don't scan the front code to print as well as tape the paperwork to your box, very unhelpful, made me feel unwelcomed, and literally looked at my box with paperwork, asking me: "what are you doing with all of that?"! It should also be noted, that I'm a big time lover of Walgreens, but definitely not this particular location anymore!!

I don't know WHAT they are doing. But I never get notified about my medicine and every time I go in they say "oh we didn't revive anything" but when I call all my Drs they all say the same thing. They sent it in or Walgreens sent in a refill request but yet this place can't give me my medicine? Idk WHAT they are doing with their drugs but this is suspicious and just horrible. I am fortunate where I've made sure to check early before I run out so my quality of life is not disrupted but I'd hate for those who do not have that foresight to struggle and panic that life changing medicine is constantly out of reach without having to jump threw many hoops.

This store doesn't answer the phone. Customer service at the pharmacy is substandard. Prescription sent to them 5 days ago still not filled after coming here 3 times to pick up.

I just called to talk with the pharmacist about my mom’s heart pill and a tech was assisting me. I understood what was being said about the prescription being expired and they couldn’t give out any emergency pills. I asked the tech to speak with the pharmacist and Before I could ask a question about the life, extension release, and hours of the last pill my mom took the pharmacist gets on the phone and immediately dives in. Saying to me we can’t give you an emergency supply, I over heard the conversation so I’m just answering your question again. Your mom needs a new prescription. I over heard your conversation with the tech. I said, wow hold on. I wasn’t asking you about an emergency supply. I was gonna ask about the life of the pill. Wow. So then says, I’m sorry I shouldn’t have jumped so fast . I thought… I just said wow again as she was speaking and couldn’t believe that she jumped the gun. Clearly she shouldn’t be a pharmacist or working with the public IF SHE IS NOT CONCERNED WITH HER PATIENTS AND THEIR HEALTH. She could have gotten on the phone and gave a recommendation as what to do being that it’s Christmas and everything will be closed tomorrow. I will report this to the medical board. Nice job Carter Hill Road

They send you a text msg to state your maintenance daily meds are out of stock on order, but make ZERO attempts at locating the med at the other 550 local Walgreens... Just no customer service! Now I have to make dozens of calls to hunt down my diabetes med myself. Prayerfully, I won't end up sick in the