First Choice Plumbing, Heating, Air Conditioning & Electrical

I had technicians from First Choice at my house twice this week, and both times the experience was excellent—the attitude, the work, everything. After a seamless AC unit maintenance (kudos to Cesarin!), I scheduled water heater maintenance (long overdue but that’s on me). Angel and his assistant not only completed everything thoroughly but also took the time to explain what they were doing and why—very patient with my many questions! They even offered helpful advice on other plumbing issues (who knew it’s important to keep rarely used drains in service?) and adjusted our home’s water pressure to the proper level. I’m definitely a happy customer, and when something needs fixing—plumbing or electrical—First Choice truly is my first choice. (Adding a not so pretty picture of what came out of the heater. Gotta flush that thing regularly!)

I had my annual maintenance today for my boiler and mini splits and couldn’t be happier with the service. Angel Garcia from First Choice Plumbing and HVAC went above and beyond. He was patient when I asked questions, very thorough, and took great care of everything like it was his own home. You can tell he truly loves what he does, and that the company really values its people. Highly recommend Angel and the First Choice team!

The good part: Someone answered my call, scheduled my appointment, and the technician was on time and extremely friendly. The bad part: The bill was $700. It literally took no more than 15 minutes to change out the tank. There wasn’t any soldering or copper pipe needed. Maybe just a little bit of Plumber’s tape. If the tank costed $100, that still put labor at over $500 an hour. I had been considering replacing the entire unit, which I was told would cost $3,000. It’s a 50-gallon gas water heater—nothing special. At the time, I had a flooded basement and had to shut off the water to the entire house. So, I was basically stranded on a dark highway with a flat tire and out of gas. I could have paid the $89 service fee and said no, but that would have meant another day without water. I understand that nothing is done for free, but I feel I was totally ripped off. To top it off, I had to dispose of the old tank myself because the technician forgot it. To sum it up: Friendly service, but way overpriced.

Eli came and hooked me up with 2 brand new hose bibs and saved my summer. He was very professional and knowledgeable and knocked everything out in a timely manner. Excellent service and I would highly recommend him.

We had 2 new hvac systems and a hot water heater replaced and WOW cannot say enough good things about all 4 guys that did the work. Efficient, caring, knowledgeable and all professional. We highly recommend First Choice, from our initial meeting with Ryan to the completion of the installation. Thank you for a perfect job!

I had Jordan replace my old water heater, and I’m very satisfied with the service. He walked me through the entire process before starting. The replacement was done efficiently, and he made sure everything was set up properly and working before he left. He also took the time to clean up after the job, which I really appreciated.

Angel Garcia is the best!!! First Choice has just been great about upgrading my systems. They are neat and their work is impeccable and very pretty. I have used them since 1987 and have no complaints. Angel has been wonderful about making sure we have what we need. He feels like my personal consultant, but all the folks there are so helpful and responsive. Highly highly recommend them.