Dowd Mechanical, Heating & Air Conditioning Inc

I have known and been working with Joe Dowd for close to 20 years. I have seen his business grow and have never been disappointed in his technical acuity and customer service which has always been outstanding. He was referred by my son and I have made many referrals, myself, over the years. Joe knows the importance of good custom service and has chosen employees who exemplify his point of view. Keep up the good work!

So very happy we chose the Dowd team to replace our dated HVAC system. Everything from initial installation, setting up the system, and service requests were extremely professional, hands down. Very knowledgeable and professional installers were some of the high points we experienced. I want to give a special acknowledgment to our sales rep, Scott Fisher and a top notch service manager, Terrance Swartz for taking great care of our system. The technicians were the best. Choosing Dowd HVAC was the best decision we have made!

I received a complete new air conditioning and heating system from this company a few years ago. Since it was installed, I have used them for maintenance every year getting the maintenance contract to cover it. Every year I had my systems serviced before even turning on. Last year a service man came out, and I was told he didn’t realize I had an oil system so the appointment had to be rescheduled, which I had no problem with. It was rescheduled and the maintenance was completed. This year I made my appointment for my maintenance to be done and again the person that came out was not prepared to do an oil heating system maintenance. I received a call from the office stating this while the technician was at my house then telling me that they had made a mistake all these years and we’re not aware that I had a oil heating system even though they were the ones that put the system in and I had been incorrectly charged. They proceeded to tell me that the maintenance for the system would cost much more than I’ve been paying for an annual contract for my heating and air conditioning. I told them this was ridiculous that there was no reason why they should not know what type of system I had since they put it in and the same thing actually happened last year, so I don’t understand why they can’t get things straight. I’ve used this company even for another house I owned and never had any problems, but this is now starting to get ridiculous and I told them I will just go to another company. I’ve been warned about this company, but I never had any issues so I stayed with them but now I see what I was being warned About. All these years all of a sudden now they’re telling me that they have not been charging me the correct amount which sounds really sketchy since they put the system in. Something is not right here.

Had my heater serviced. The technician was very friendly & knowledgeable. He explained everything to me & made me aware of what might be needed next time. I have the service contract which I feel is well worth the money. It was reasonably priced compared to the previous company I used. I have recommended Dowd to many people.

DOWD came to our rescue 2 summer ago when our AC broke at the hottest time of the summer, and they have been providing excellent service since then ! We now have a maintenance contract with them and have had Alex as our technician. Alex is extremely Professional, Efficient and a Pleasure to work with! I would definitely recommend this family owned business!!

This company is AWESOME!!! We had an emergency with our air conditioner. I was calling all different companies and no one could help us that day. I called Dowd, explained our situation and they came out within 45 minutes!!! The technician, Alex was wonderful!! He introduced himself, found what was wrong and fixed the problem. After he was done, he explained what happened and how he fixed it. We were so thankful. Being a 3 generation family ages from 60 to 3 months old we needed our air conditioner with this heat and Dowd made it happen. We will DEFINITELY use Dowd for anything we need from now on!!! THANK YOU DOWD!!!

We had a minor problem with our (Dowd) newly installed HVAC system. The repairman responded in one day, immediately recognized what it was, and corrected it perfectly at no charge to us. Also he re-exlained how to get the best serevice out of our programmable thermostat. He was extremely pleasant and efficient, as was the company personnel I spoke with when I called. We are very happy that we chose 'Dowd' for our needs, and absolutely give them our highest reccomendations.