Ipsun Solar

My solar system was installed with only half the panels turned on. After many emails I finally got the companies attention, and they sent someone that successfully resolved the issue. No one responded to my requests for documentation on the mapping between panels and feeds to the Tesla inverters so that I can better monitor any future issues. Dominion started charging me a standby fee because the system was over the 15kWh AC limit which was a surprise that I would have expected to be alerted to during system design.

The installation crew was absolutely professional. Explained exactly what needed to happen, and if there were any specific requirements I had. They were flexible scheduling the install, and were responsive to all questions along the way. They didn't upsell, and wanted to make sure the system was likely to break even on cost as quickly as possible.

We installed solar panels on our house 2 years ago, and we are still extremely satisfied with Ipsun Solar. First, the sale process, which was very transparent and straightforward. We never felt pressured. All of our questions were welcome and answered quickly. They tailored the system to our house and our electricity usage. Second, the installation. We needed a new roof (not related to the panels; we were replacing the roof and then decided to also get solar). Ipsun worked incredibly well with us and the roofing contractor to schedule the installation. It was surprisingly easy. Ipsun handled everything for the system, including the necessary inspections and permits. They communicated very well throughout the process. Finally, usage and customer support. The panels are awesome and significantly lower our electricity bills. One of the most enjoyable things now is checking the app or website to see how much our panels are producing. There have been no issues since they were first installed. Last winter, after some heavy snow, the app alerted us that the panels were not producing electricity because they were covered in snow. We decided not to try to remove the snow ourselves, and it was only a day or two before the snow melted and the panels were completely back to 100%. It was great to see that the app was working and would notify us of any problems. Although we haven’t had any issues, we have some experience with their customer service. They reached out several weeks after we turned on the system to see if we had any questions, and we called them later with a request for copies of our contract. Each interaction was professional, courteous, timely and helpful. We highly recommend this company!

We had a great experience with Ipsun Solar. The goal was to generate all of our power from the solar panels and have whole home backup when the grid went down. I was very particular where the equipment went, batteries, solar panels, and control equipment. They were able install all of the components where they were not visible from the street. The team at Ipsun Solar were very patient answering all of our questions and concerns. The crew worked together and got the installation up and running over a four-day window. Ipsun delivered what they promised! The system has now been operating for eight months. No power bills and whole home backup. We’ve lost our power several times in the past six months and it’s a seamless switchover. They listen to the customer. They have the experience and knowledge to deliver a system that meets the needs of the homeowner. Many Thanks to the Ipsun Solar team.

I just wanted to leave a quick review and say that Ipsun has been great to work with. From the very beginning, they were communicative and walked me through every step. Although COVID made everything a bit slower and more difficult, I basically got to sit back and let them take care of everything, which they did. When the time came for the install, the team was very quick, professional, and did a clean job, which looks great. I would not hesitate to recommend Ipsun and I am looking forward to cranking out the kilowatts.

We have an IPSUN 4.4 kW DC that consists of 12 x REC Solar - Alphα Black Series (370W) on our garage roof. This solar system has worked flawlessly since it was installed. Our electric bill is considerably lower now. The IPSUN team conducted a thorough survey of our home prior to the installation. Their survey was used to price the materials needed to install, plus identify exactly where the solar panels would go on our roof. IPSUN also coordinated with our electric power provider, Rappahannock Electric Cooperative, to get our net metering form completed. We are very pleased with the IPSUN team and our IPSUN solar system.

A great local company that came with a good deal under $3 per watt. The representatives were realistic in terms of projecting energy production and system losses over time and the installers, electricians, and the entire management team were fantastically experienced. The panels, microinverters, electric box, etc are top-of-the-line. Overall, it is a better value compared to other companies and the whole package has been a success. Highly recommend Ipsun for all your solar needs.