Goodyear Auto Service

Koby HEDGES Store Manager he’s very prompt to the service that l needed. Costco mechanic guy recommended me to come here. It’s my first time ever to get service done here and l very highly recommend this place to everyone. Will definitely come back for further service needed, thank you very much sincerely/Jennifer YOUNGBLOM

CONSUMER BEWARE!!! This shop and staff are Incompetent, untrained, and give poor service. The shop damaged my rims doing a basic tire installation which will now require the rims to have to be replaced and neither the assistant manager Cade or the store manager Wally know what to do when they damage a customers car. They even Installed one directional tire the wrong way on my rim which I will have to have fixed by a more competent shop. Not to mention the extreme body odor and filthy dirt/grease marks left inside my vehicle. I was even the 1st appointment of the day! I wouldn't even give them 1 star but that is the lowest the scale goes. DO NOT LET THIS STORE TOUCH YOUR VEHICLE. CONSUMER BEWARE!!! Update: Goodyear started a claim to repair the damage to my vehicle but its been a month of me emailing/calling and I cannot get any response from them on my claim to get the damage repaired. Goodyear is horrible. AVOID AT ALL COSTS!!!

Dan was super helpful airing up my tires on a frigid day. I've been in the industry 40 plus years and if I was close,id hire him!

The service I received was above and beyond normal… Price was very reasonable… I won’t go any place else for an oil change or tires

My car had two tires that kept going flat. I called around to other locations. Nobody could help me. Called here at the Goodyear location and I called early in the morning. It took a few hours to get a phone call back. I had to call them back. I was the only issue but getting the car there they fit me in on New Year’s Eve, which I’m so thankful for They looked at the tires. They fixed them up, took the nails out of them and they were so wonderfully polite even a wonderful man in the waiting room and we had a very long conversation. Definitely go here.

Terrible customer service. I had an appointment to drop my car off for an oil change and tire rotation. I waited for over 10 minutes while listening to two employees in the garage just chatting it up. They missed 3 phone calls while I and another person was waiting. The other person was there for over 20 minutes waiting to be helped. When I told the gentleman that I had been waiting for over ten minutes he said "ok". I informed him that I needed to get to work. He appeared as if he didn’t care and told me this is his first day back and he was finding out what was going on. I looked at him and told him he had customers waiting, phones ringing and from what I heard of the conversation they were just shooting the shit. He again wasn’t pleasant from the start and didn’t care one bit about inconveniencing paying customers. They have officially lost a customer and the entire family that has been going there for years.

1 hour till closing and I found my wife's vehicle had a flat. After getting it there at closing, they squeezed me in and fixed the tire for $30..00. I would highly recommend them to everyone. Thank you Good Year for the excellent service.