Cedar Bluff Towing

Worst towing company ever. I called Cedar Bluff Towing four times, and each time they said they would arrive in about an hour and 45 minutes. It’s now been over two hours, and nobody showed up. When I called again, they acted like they didn’t even know who I was — even though I had already given them all my information. This company has no organization, no respect for people’s time, and no care for their clients. I sincerely hope they improve or shut down, because time is precious, and they clearly don’t value it. They need to pay more attention to who they hire, because whoever is managing these calls is not doing their job right.

Not only did they lie about the time it would take to pick up my car. They said 2 and didn't arrive until about 5. They took my car to the wrong location, but towes are priced by mile so I had to over pay buy about 10 miles. I called them the next day after i drove across town, due to the misunderstanding on their part, to try and get some sort of rebate and they made an excuse that the distance was the same so it wouldn't make a difference. What an awful company taking advantage of someone's bad day.

These people along with the officer listed our car as tan and for 3 day lied about having the car. The car is silver how the get tan out of silver is crazy. I reported it to the sheriff's office and instead of correcting this issue it appears retaliation is the choice. Don't trust these people because while the are lying to you the price is going up. $925 to get the car all over a big fat lie they made. I had to call the police to find we're the car was towed. When did they start messing over the families. I am not responsible for other people actions. Just sad. Always go down and see for yourself if they have your car they will put it under a different description then after a little time take your property. Sounds like a scam.

Cedar Bluff towing came out to tell my vehicle, However, they damaged my vehicle bumper. Have complete evidence of everything and Sent over all the footage showing their DRIVER be know it all and Damaging my front bumper, and then states to the owner that it was from the previous person which is a complete lie, and I have a full video of it showing the full tow. On top of it, it was all wheel car drive and he was damaging my drivetrain. All on video and all I wanted them to fix my front bumper damage. Denying claim is crazy this is not the way to treat a customer on top of it. Their manager is not reaching out to me. At the moment, talking with my lawyer, most likely will go after them for everything at this point And having the shop check it out because the shop Owner was also there and watched it. Make sure you guys always talk to a lawyer when stuff like this happens glad my lawyer was able to help. I have all the time and money to go after people like these Run a damn business right. DO NOT TOW WITH THEM

Thank you so much for getting me home safely! Breaks my heart that I cannot remember the guy's name that towed my car from Alcoa highway to Rutledge, but absolutely fantastic service. Very respectful and just an all around good experience during an unfortunate event!

I had these guys tow my boat trailer that the wheel bearings had went out in and when I called I received a text message 30 minutes later which was 3:30 PM telling me their arrival time would be 4:30 PM. My driver sit with the trailer and waited until 7 PM and they still have not showed up so he left. When he left the trailer, tires were in perfectly good shape. I get a call from the repair center where the trailer was delivered and they said it was dropped off with the sidewall cut out of the tire. So when I called the tow company to ask about my tire being cut, they said they didn’t do it and I said well was it cut when you got there? They put me on a two minute hold and then said yes it was cut when we got there which I know is 100% false. No one is gonna come along the side of the interstate get out and slash a tire within 30 minutes of their arrival time, but had they been there 4 1/2 hours like they said they would be they couldn’t lie like they are now! And that’s the worst not only was the service 4 hours late,, tire cut during tow but the biggest issue is that they lied about doing it! I got no use for dishonest business and these guys TOW PRO CEDAR BLUFF TOWING ARE NOT HONEST! AND THEY CHARGED ME $600 to tow 5 miles!

Rough night! But Cedar Bluff Towing saved us. I called customer service a few times and the woman that answered was very kind and helpful. Tyler, I hope I spelled his name right, came to our rescue and got us out of a rather tricky situation with our car. He was amazing! Kind, experienced and efficient. He even made sure we made it home safely. You made a terrible situation, bearable. Thank you so much, Cedar Bluff Towing/Tyler!