Advance Auto Parts

I’ve been in several advanced auto parts stores and have always had a wonderful experience… until I went in this one. I went in and no one seemed glad I came into the store, as well as like they did not want to be there. I needed new windshield wipers. The guy acted like it was a big deal to look them up. He said you need these two sizes and you can pick them out on this aisle. Most them time the person looking them up will tell me which ones they suggest or ask if I’m looking to stay in a certain price range, not him. I got a pick some out and he’s gone when I go to check out. A lady rings me up and that’s all. No one ever offered to install them for me. I’ve always had the worker say come on, I’ll put these on for you and then you’ll be good to go. Worst experience ever at one of these stores. Very unfriendly and not helpful.

It’s bitter cold , my battery died. Gave Noah a call here at advanced auto on new Circle, he gave me a price that I could live with, he is very friendly , helpful and changed my battery once I got to the store. Noah is my hero today. I have to take care of business.

The manager goes above and beyond to make sure customers are taken care of.

I got stranded in Lexington on east side and if these guys working thurday night hadn’t been working I’d still be stuck, they were all very intelligent with what was going on with my truck and def helped me out with getting it fixed when no other parts store on the east side could due to not knowin automotive lol thanks yall appreciate huge!!!!!!!! Only part store needed on our side lol the rest can barely help def and def dont go across street lol

Great customer service and plenty of parts... I would highly recommend this store if you were in need of and help finding what part or tools you may need for the repairs you're trying to do.

It took a couple tries for my parts to come in . Other than that, Everyone involved were very professional. They got er done.

I can’t say enough about how great this group of guys are! The best. I know what I’m doing .. know my parts and how to make sure I get the right one first time. So do these guys. They ask the right questions and make sure they are getting all the info. That’s rare for a corporate store like this. Have to say though... not just this store... I called a couple like always and by the time I got here I got the RIGHT part for the right price. Caleb and the manager... hands down the best experience I’ve had finding and getting the right part at the moment I need a part. Emergency or not these guys got you! Recommended for life