Mountain Valley Heating & A/C

When it was time to replace our Lennox system, I researched our options as thoroughly as I could and compared six vendors, who visited our house and gave their recommendations and estimates. When it was time to decide, Mountain Valley was the clear choice: Jim was professional, experienced, friendly and patient, giving detailed answers and made sure I was satisfied with each one. It was easy to reach the office by email and phone to get answers from Shar and Anne to questions that came up afterwards. The American Standard furnace and heat pump were good quality for the price and when it came time for the installation, it went smoothly and on schedule. It has been about three weeks since then and the follow-through from Mountain Valley has been sufficiently helpful and the unit is running well. My family and I are very satisfied customers and I would happily recommend Mountain Valley to anyone in their service area.

I am happy to say that I have hired Mountain Valley Heating & AC 3 times over the past 15 years. Most recently, they did a fabulous job adding a heat pump to my already existing gas/forced air system. The process was easy from start to finish. After my initial phone call, the technician, Jim, came to my house at the scheduled time in which he assessed my system, discussed the project with me, and provided me an estimate for the new heat pump. The process was quick and easy and Jim did not try to upsell me on anything. Jim took the time to answer all of my questions and discuss the process of adding the cooling system. Anne and Shar were also great and helpful in answering my questions when I would call on the phone. Also, of about 6 companies that provided me with an estimate, this was only one of two companies that informed me that I did not have to replace my furnace at the same time that I'm adding a heat pump or a/c unit. Additionally, they were one of two companies that informed me that the project qualified me for a Puget Sound Energy rebate. After the install, they handled the rebate process for me and I did not have contact PSE to get my rebate. Mountain Valley handled all the paperwork for me. I am happy to have found a great HVAC company that I can rely on. I will be sure to always contact this company when I have a need to repair or install a new furnace and/or heat pump.

Mountain Valley is the cats pajamas! It was super smooth to work with Anne and James. Also, of the half dozen quotes I got for an 18k ductless mini-split, they were the best price! My mitsubishi minisplit is great, it seems to be using 50-60% less electricity than my old baseboard heaters.

We worked with Mountain Valley Heating & Air Conditioning at the referral of a neighbor and couldn’t be happier with choosing them. From the moment they came to give us a quote we could tell that they were personally invested in doing a thorough and professional job. They were fair and knowledgeable, and back office provided great project management communication from the install, to coordinating the inspections with the city, to ordering warranties. We are very pleased with the price, the quality, and especially the service we received on our new heat pump / ac and air scrubber!

Everything about my recent experience with Mountain Valley Heating & Air Conditioning (July/August 2025) was stellar. The company is professional, honest, and efficient. Their main installer is an incredible problem-solver, and the owner is very nice, communicative, and helpful. The entire crew was also very nice and cleaned up after the installation. I had gotten bids from five companies, and initially hadn't noticed this local and small company. I'm fortunate to have gotten a recommendation from a HVAC professional who had worked with the local government, and am very grateful. The company is Mitsubishi star one, which has the added benefit of extended warranty period. I have no concerns that this company will follow through if there is a problem with the system in the future. By the way, one of the companies I interviewed actually lied to me about whether their recommended system actually qualified for the $2000 Federal tax credit. They were a lead contender, so I am happy I didn't choose them. I couldn't be happier with my new Mitsubishi heat pump / air handler system, and it's the first time i my adult life to have air conditioning. I've ended my relationship with PSE natural gas, which is a big plus. I'll have clean and efficient heating and cooling, and it'll be powered by my solar installation.

It's such a relief to have a big project done by Mountain Valley, everyone has been very professional and knowledgeable. We had a complicated install of 5 split ac units and a heat pump around our home. Their lead tech, Jim returned twice to make sure the system was working as it should. Thanks for a great job!

Mountain Valley did an excellent job installing our new furnace. They gave us three quotes to choose from and were very knowledgeable about HVAC systems. Their work was above and beyond what we expected and we are very happy we chose them.